Work at Inscape.

Inscape is a boutique meditation startup delivering immersive meditation and relaxation experiences - in our NYC studio and iOS app - by merging tradition, modern thinking, and of-the-moment technology. Our mission is to inspire and empower people to connect with their best selves, find balance and live life to the fullest. We have a unique and modern approach, and value creativity, flexibility, and an “all in” attitude.

 

Assistant Studio Manager

About the Role

The Assistant Studio Manager is responsible for setting the tone in the studio space and delivering a high touch customer experience. This role involves taking ownership of the whole studio experience, and making sure it is a friendly, engaging environment for anyone who enters. It also includes being a representative of the company, responding to customer’s queries, and managing studio staff, administration and KPIs. Enthusiasm, excellent customer service, strong retail management experience and flexibility are key. The right candidate will have an innate marketing sense to build community connection and engagement.

Responsibilities

  • This position will work closely with the Studio Manager to provide a high-level guest experience and customer service to all of our customers

  • Assist in managing the day-to-day operations of the studio ensuring all aspects of the studio and staff are on brand, maintaining a welcoming and positive experience

  • Assist in managing the studio budget, supply ordering, staff hiring and staff scheduling

  • Lead the studio by representing the INSCAPE brand for the Studio Team, our guests and in-studio and off-site events

  • Evaluate and respond to all customer concerns and questions in a timely and caring way

  • Build local community connections and partnerships

  • Execute marketing initiatives and special events within the studio

  • Manage inventory, visual merchandising, mark downs and any other product related duties

  • Perform other related duties as needed by the Studio Manager

Requirements

  • Retail management and/or Fitness studio experience (1+ years)

  • Superior communication and interpersonal skills

  • Strong management skills in training, mentoring and motivating employees

  • Graceful response under pressure, excellent customer service, and high aesthetic standards

  • A passion for Health and Wellness

  • Proficient knowledge on how to use Shopify and Mind Body Online a plus

This is an exciting opportunity to get in on the ground level of a company with inspiring values and a real focus on the benefit of others. We care deeply about the work that we do and each other. We are hyper-dedicated, and are ready to do whatever it takes.

If you feel aligned with this mission, and have the background to match, please email hiring@inscape.life with your resume and a brief note explaining your interest, salary expectations and qualifications.


Assistant Facilitation Experience Manager

 

About the Role

The Facilitation Experience Manager leads the in-studio facilitation and session experience. This person has a dedicated meditation practice and general interest in health, wellness and living a balanced life. They are excited to bring meditation to their communities and curious about session content, guest retention and session experience. This person drives results through others and takes full ownership of the Facilitators’ performance and continuity of session experience. They have a keen attention to detail, ability to identify problems and are solution-oriented. They develop their team to expand and enhance the INSCAPE mission within and beyond their four walls.

Responsibilities

  • Leads the studio by representing the INSCAPE brand for the Studio Team and guests, both in-studio and off-site

  • Creates a serene atmosphere through their positivity and authenticity

  • Ensures studio is impeccable at all times - including operations, staff, studio atmosphere, aesthetic and retail area

  • Focuses on engaging all guests through various meditation platforms

  • Leads by example: develops high-performing facilitation team through training, and motivates the team to perform and grow the INSCAPE brand

  • Manages private sessions, private events, and brand partnerships on a studio level

  • Hires and trains INSCAPE Facilitators

  • Manages Facilitator performance in hitting scripts, engaging with guests and recording feedback post-session

  • Manages Facilitator role during private events, workshops and off-sites

  • Maintains target guest retention numbers

  • Works with Studio Manager to deliver all INSCAPE communications, policies and processes, and ensures the upholding of these to the highest standard

  • Performs other additional projects, studio duties and assignments, as requested

Requirements

  • 2+ years experience in wellness or related industries

  • High level of emotional intelligence and personal responsibility

  • Passion and knowledge of meditation and a daily meditation practice

  • General computer knowledge

  • Knowledge of MindBody Online a plus

  • Strong welcoming presence: upbeat, optimistic, passionate, friendly and authentic

  • Excellent team player

  • Proactive and shows ownership in tasks and projects; able to work independently

  • Strong problem-solving and decision-making skills

  • Exceptional communication skills: asks questions, shares and receives feedback

  • Mature and professional demeanor, both responsible and dependable

  • Attention to detail and visual aesthetic

  • Visual merchandising skills a plus

This is an exciting opportunity to get in on the ground level of a company with inspiring values and a real focus on the benefit of others. We care deeply about the work that we do and each other. We are hyper-dedicated, and are ready to do whatever it takes.

If you feel aligned with this mission, and have the background to match, please email hiring@inscape.life with your resume and a brief note explaining your interest, salary expectations and qualifications.


Marketing, Studio,and App Team Intern

We're looking for full or part time interns with an interest in meditation, mindfulness or modern wellness to work with us at our Flatiron studio. Interns support marketing, studio, and app teams. Seeking highly motivated, detail oriented self-starters.

How to Apply

If you feel aligned with our mission, and have the background to match, please email us with your resume and a brief note explaining your interest and qualifications.